Shipping and Delivery

Last updated: October 2026

How We Ship

At FindJoy Discount Market, we operate as a dropshipping store, which means your orders are shipped directly from our trusted suppliers to your doorstep. This allows us to offer a wide range of products at competitive prices.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times after processing:

• 🇺🇸 United States: 7–15 business days
• 🇬🇧 United Kingdom: 10–20 business days
• 🇦🇺 Australia: 10–20 business days
• 🇨🇦 Canada: 10–20 business days
• 🌍 Other International: 14–30 business days

Please note: Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your cart. We occasionally offer free shipping promotions — keep an eye on our store for updates!

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery status through the carrier's tracking portal.

Please allow up to 3–5 business days for tracking information to be updated after you receive your shipping confirmation.

Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in your order total or shipping fee. We recommend checking with your local customs office for more information.

Shipping Issues

If your order is significantly delayed, lost, or arrives damaged, please contact us as soon as possible with your order number. We will do our best to resolve the issue promptly.

Questions?

Visit our FAQs page or contact our support team for further assistance.